Why is it important to renew your Tableau license on time?

Renewing on time can give you the possibility to continue enjoying the Tableau experience in your organization.

It provides access to the available updates of the platform that optimizes and improves the experience of using Tableau products.

It generates the possibility of accessing our support team, support and other services that you may require with all our contracted products for your organization.

It has access to your user in the client portal, which gives you privileges, becoming a member and part of our family Tableau – ITPerforma.

What happens if you delay the payment of the Renewal?

Perpetual Licenses

We accept late maintenance renewals for six months after the expiration date. A reset fee of 25% per license is applied. Once restored, maintenance continues from the expiration date of the original maintenance, not the payday. After that grace period of six months, the client will have to buy a new license to receive the software or an update of the version.

Perpetual Licenses

We accept late maintenance renewals for six months after the expiration date. A reset fee of 25% per license is applied. Once restored, maintenance continues from the expiration date of the original maintenance, not the payday. After that grace period of six months, the client will have to buy a new license to receive the software or an update of the version.

What happens if I decide not to renew my Tableau licenses?

Perpetual licenses and maintenance

If your Tableau licenses are perpetual, you can continue to use the product indefinitely after maintenance expires. You can continue to use the latest version that was available when maintenance was active indefinitely. However, you will not have access to product updates or technical support without a valid maintenance contract. If you choose not to renew, keep a copy of the software, as Tableau can not guarantee the support or downloads in perpetuity.

Subscription licenses

When your subscription expires, your access to Tableau will be suspended. For Tableau Online customers, access to their Tableau Online site will also be suspended. In addition, Tableau can not guarantee access to any type of content published in Tableau Online, which includes all data entries in the product.

Download the Maintenance Policy